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> How
do I get in touch with you outside office hours? |
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We are available
24/7 for emergencies. If it can wait until
the morning then please call our normal
office number on 0844 822 1424 and leave a
message. If it's urgent you can contact our
emergency office mobile telephone on +44 (0)
7966 786819. Visit the contact page
here for more.
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How do I know if there will be a delivery
charge or not? |
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The majority of
exhibitions and events in the UK are free
delivery. Every show where we have been
given official furniture supplier status, it
will be free delivery. But, on occasions we
have to charge a small fee to cover the cost
of fuel and labour. You can view our
UK Exhibitions
& Euro
Exhibitions to see which shows are free
delivery. If the show you are attending is
not listed please request a quote by
emailing sales@conceptfurniture.co.uk
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How do I order furniture to hire online? |
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Ordering furniture
online with Concept Furniture is very easy.
Simply browse through our website & click on
the products you like. Choose the colour &
quantities you want from the drop down menu
and click add to basket. This will then
calculate the total automatically, you can
then continue shopping to add more items or
you can follow the checkout procedure to
order online. All the info we need from you
will be taken during the checkout procedure.
In case you think we may need more
information such as delivery instructions,
this can be entered into the additional
information box in the checkout.
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Can I purchase the furniture? |
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Concept Furniture
will sell the majority of their stock as
ex-rental or new. You will need to email
info@conceptfurniture.co.uk for
quotations as they are not listed on this
website and are not the same price as the
rental prices. We can also quote for us to
deliver, courier or its free if you wish to
collect. All sold items we be cleaned and
bagged prior to despatch. Alternatively you
can call our sales team on 0844 822 1424.
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Is my hired furniture insured? |
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No. You as the
hirer are fully under the care of the
furniture. If we collect items and they are
damaged the cost will need to passed onto
the hirer. For large orders it is recommend
that you insure the furniture yourselves at
a price of 5 times the hire price.
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What
are your delivery & collection times? |
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We work around
you! Let us know what time you want the
furniture to be delivered and be collected
and we will ensure its done!
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Can I order the day before I need the
furniture? |
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Yes. You will need
to call us to make sure we have the stock
available and vehicles ready to delivery.
You can call us on 0844 822 1424 and ask for
the sales team.
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I am
organising a large show, how do you deal
with this? |
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Concept Furniture
work with many organisers through-out UK &
Europe furnishing feature areas, conference
& meeting rooms, exhibitor stands and
organiser offices. Concept have worked on
many large shows as an official furniture
supplier such as Farnborough Air Show, World
Travel Market and London Book Fair. We have
a dedicated team for this and always do our
utmost to ensure the furniture side of the
show runs flawlessly relieving stress from
the organisers to concentrate on other
aspects of the show. You can contact Raj on
0208 858 0403 or email
raj@conceptfurniture.co.uk. You can also
check our testimonials to view comments from
other organisers regarding our services on
their shows here.
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Can
you deliver to Europe? |
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Yes. We are always
travelling across shores delivering our high
quality furniture to exhibitions in Europe.
Please view our European Exhibition page to
see if we are already attending
alternatively call us to arrange a
personalised quotation.
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I'm a CAD designer how do I gain access to
your files? |
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We have had all
our furniture designed in CAD format so the
designers can insert our furniture into
their designs without taking the time to
design it themselves. Any designer wishing
to hire furniture from us can have access to
our CAD files by simply requesting a login
here. When we receive it, our IT &
Marketing department will activate your
account and email through confirmation.
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Can I come visit your warehouse to view the
furniture? |
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Yes anytime.
Scheduled or unscheduled. Just pop in and
ask for a tour of our warehouse, view our
furniture and see how we work. We are open
8.30am till 5pm Monday till Friday. If you
require a visit outside these times please
schedule one by emailing us or calling us on
0844 822 1424
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I am after something a little different to
what you have? |
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If there is
something not on our website or in our
brochure that you want let us know. We have
great purchasing power and can almost source
anything!
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If I order too much, can I send it back? |
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Yes. Upon delivery
ask us to lay the furniture out and you can
send items back. As these items have been
cleaned, bagged and delivered we can not
give refunds but can gladly remove them for
you.
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I'm not sure what will look good on my
stand? |
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If you are unsure
what to put on your stand you can browse
through our gallery and look at other stands
with our furniture hire. You can view our
furniture combination pages for special
packages for different size stands and
colour variations. Alternatively our sales
staff will be happy to discuss your needs
with you over the phone and recommend
different products from our vast range of
furniture. |
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